- IICRC Certified
- Xactimate Experience
- Psychrometric Log Experience
- Able to interface with Clients (Polished)
Project Manager Job Description/Expectations
- Arrive on site to new loss within 2 hours of referral
- It is your responsibility to respond to new losses. You are expected to keep enough equipment and supplies in your vehicle so that you can respond to new losses quickly without having to return to the shop.
- Conduct and scope preliminary inspections
- During your initial inspections you are expected to be able to provide a preliminary scope of work that can be communicated to an insurance company or other referral source. Also, the office manager or salesperson must be able to create a billable estimate based on your scope.
- Manage and supervise multiple jobs ranging from water, mold, fire and smoke damage
- You must be able to manage multiple jobs at the same time. This means scheduling, using the proper amount of manpower, communicating and completing all administrative duties in a timely fashion and setting expectations of home owners and insurance adjusters
- Manage/direct the labor force for each job
- When on a job site it is your responsibility to direct technicians to complete the necessary steps for mitigation. Set expectations to the technicians on what needs to be done, who is doing what and what they will do once that task is complete. The technicians quality of work and efficiency is a direct result of your management skills
- Coordinate and direct labor force to work fast and efficiently
- You are the one to determine how many technicians you need on your jobs. You must work with other project managers to coordinate and prioritize jobs and tasks. Each morning you will determine who goes where and what they will be doing. This means making sure all vehicles have the correct equipment and supplies.
- Make determinations on necessary overtime for technicians. It is up to you as the project manager make sure projects are completed in an efficient and timely manner. You know your workload and should know what you have on your upcoming schedule. You are expected to use your discretion in determining when a project requires overtime to complete.
- Teach/train newly hired technicians in mitigation and restoration work
- It is your responsibility to insure new technicians learn and understand the basic principles of mitigation and restoration work. They must be able to increasingly handle more difficult tasks and work with increasing independence as they progress under your training.
- Complete all ipad documentation, dry logs, photos and notes within the time frame required by each individual insurance carrier
- You are responsible for understanding the specific requirements of each insurance carrier and insuring those requirements are met within the time frame set by that insurance carrier. You get daily reminders on the status of each job and what is needed, you must make sure those tasks are completed.
- Contact each adjuster and/or vendor coordinator when starting a new insurance job to set expectations of scope of work and get approvals for any and all specialty equipment
- You are the one at the job who understands the details and what is needed to complete the job. It is up to you to communicate what is needed and get approvals in a timely manner so each job has maximum profitability and is completed within the expected time frame
- Schedule the start of each job, moisture checks and equipment pickups with the property owner or primary contact
- It is your job and you must be able to coordinate your schedule with that of property owners
- Provide complete scopes to Office Manager so she can complete estimates
- Your scope of work is the basis of all estimates that are submitted for billing. Your scope must be accurate and justifiable so that we can maximize profit and get paid for the work we actually complete. The office manager should not have to call you to ask why an item is missing, or why there is no justification for an item.